Customer Education – Classes

Today’s vehicles are becoming more and more sophisticated with great features which add to the safety and driving pleasure.  It has been interesting to realize that many of our customers come back in several months and have basic questions about these functions or are simply unaware that these great features even exist. This has prompted us to offer regular “get acquainted with your new car” events offered on a regular basis on evenings and weekends.  These one hour classes give us an opportunity to walk through the details of various features and unlock the enjoyment you should be experiencing in your new ride.  They are fast paced and fun with a little humor, refreshments and an opportunity to connect with our service team and other like minded drivers.  We will show how to do some basic preventative maintenance which can add substantially to your safety and avoid unnecessary costly repairs If you would like to take advantage of this free service just drop us and email or give us a call.  You are welcome even if you purchased your BMW, Volkswagen or Audi somewhere else.

Customer Education – Forums

From time to time the Keith Cox Autobahn Team will offer forums for those in our community with special or common interest vehicles.  These forums will cover topics such as performance and or preventative maintenance on particular cars. These forums will take on two basic formats.  One will be a scheduled meeting held here at our dealership and the other will be through the website allowing interactive discussion with others and our specialist.   Our goal will be to make these focused and informative.  We will encourage your thoughts, ideas and experiences in the process.  We can all learn from each other and pass along valuable information.  These forums will also include Professionals from the topic fields and assists all of in the process of separating fact from fiction. Several topics are already in the planning stage which includes TDI diesel operation, bio-diesel conversion and use, 1.8 Turbo performance enhancement, roof racks, trailer hitches and other sport accessories, and performance tires on Quattro and Traction Control cars.     If you have an interest in any of these forums please indicate so by clicking on the “Notify Me” button or giving us a call @360-733-2721.  We will NEVER sell or give away your personal information and you may unsubscribe anytime you wish.  We will give your privacy careful attention.  Your ideas for future forums are greatly appreciated.

Keeping your car dependable

The technical nature of today’s automobile makes it nearly impossible for the owner to do any repairs or scheduled maintenance.  However there are several things a driver can do to greatly increase a cars performance and reliability.  Keep these items up to date and check your owner’s manual for issues related to your specific automobile. 

1. Check your oil at least every other time you fuel.
2. Check your tire pressure once a month.  Don’t forget to include your spare tire.
3. Fill your windshield washer fluid anytime it goes below the 50% mark.  Buy a good fluid with antifreeze in it.  
4. Ask you service provider to replace your wiper blades every four months.
5. Check your lights for correct operation every month. 
6. Keep your gas cap tightly closed after each fueling.
7. Make sure you are using the correct octane fuel for your car.
8. Check your trunk for the correct jack and tools to change a tire.
9.  Make a “dry run” on a level surface to get familiar with how to change a tire.  
10. Pay attention to the scheduled maintenance required for you car